Practical support from order to delivery.
Our policy distinguishes standard products from personalised and custom-manufactured work.
Delivery
Delivery options, charges and estimated delivery times will be communicated during quotation or order confirmation. Customers are responsible for providing accurate delivery information.
Damaged, defective or incorrect orders
If an item arrives damaged, defective, materially different from the approved order, or an incorrect item is supplied, contact us promptly at info@67m.co.za with the order details and, where appropriate, photographs showing the problem.
Available remedies
Depending on the circumstances and applicable consumer law, an eligible remedy may include correction, replacement, reprinting or refund.
Personalised and custom-manufactured products
Products made to customer-approved specifications, including customised printing and branded goods, may not qualify for a change-of-mind return once production has started, where permitted by law.
Statutory rights
This does not remove customers' statutory rights concerning defective, unsafe, incorrectly supplied or otherwise non-compliant goods and services.
Contact us
For delivery, return or refund enquiries, contact info@67m.co.za or WhatsApp 083 312 1889.